Terms & Conditions
Terms & Conditions
- We may change, move or delete portions of, or add to, lukasloza.com from time to time. Your use of our website, following these changes, constitutes your agreement to follow and be bound by any changes made.
- All prices stated on the website are corespond to GBP value at a time.
- Although availability may be indicated on lukasloza.com, we cannot guarantee product availability, products may not be available for immediate delivery, they are made on customers order, and send up to two weeks after purchase.
- We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
- In the circumstance where your order is unavailable, we will either cancel your order, with a full refund, or we will offer an alternative. We will contact you if this is the case.
All of the content on the lukasloza.com including, illustrations, graphics, accessories, clothing, all graphic design and text are subject to trademark and copyright and other intellectual property rights held by Lukas Loza. The entire content of the site is copyrighted under applicable copyright laws.
The use of our site www.lukasloza.com and it’s content is intended for the personal and non-commercial use by the users of our site.
You may download, view, copy and print (one copy) extracts from lukasloza.com for your personal reference and you may draw the attention of others to material posted on our site. Subject to the following:
- You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any photographs, illustrations or graphics separately from any accompanying text
- Any material may be used solely for personal, informational, non-commercial purposes
- Our status as the authors of material on our site must always be acknowledged
- You must not reproduce, publish, license, post, transmit or distribute any information from this Website in whole or in part without authorisation from Lukas Loza.
- You must not use any part of the materials on our site for commercial purposes without obtaining permission from Lukas Loza.
- Lukas Loza. reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website
*Sale, Daily Deals, promotions & Pre-Order items are not included with any other offers. Two promotions or discounts cannot be claimed within the same transaction.
*Sample Sale and Stockroom Sale preferences are matched whenever possible depending on stock levels, otherwise, other available stock is sent as an alternative.
The Automotive Art By Lukas Loza is a registered trademark. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Lukas Loza.
- We usually process the orders within 1-7 days of purchase (Monday - Friday)
- Please allow up to 14 working days for your order to arrive before contacting us, courier times may vary
- Orders not dispatched on weekends or bank holidays
- An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order
- Standard UK orders will be sent via Royal Mail Second Class
- Royal Mail Second Class we aim to deliver the majority of your items within 3-4 working days, although there can be delays*
- Special delivery is available, after contacting us.
- WE SHIP WORLDWIDE via Royal Mail
- We cannot be held responsible for items damaged in shipping, in this case you must file a complaint with the carrier.
- If an item does not arrive, providing we have dispatched the item and have the relevant proof of postage, we must submit a missing parcel form with the carrier prior to any exchange/refund being offered. In this case it is the carriers policy that we wait 15 working days (UK) and 20 working days (internationally) before this can be done.
- PLEASE NOTE: Your order can take up to 7 working days to be dispatched, once it has been dispatched, depending on your chosen delivery option, it can take up to 5 working days to be delivered to you in the UK. If it is an International Delivery it can take up to 20 working days to be delivered to you.
We do accept returns, Within 14 days after receiving the item.
All items are made on customers order, please choose colors, and sizes responsibly.
- Merchandise must be returned within 30days
- Items must be in their original form (NOT worn, altered, or washed).
- We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage
- The cost of returning the item to us is your responsibility
- No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier
- We are not responsible for lost returns or exchanges
- Original shipping and handling charges are not refundable
- All Refunds are issued to the original payment method
- Merchandise must be returned to exchange within 14 days
- Once we have received your package it can take up to 14 days to process an exchange
- Additional postage & packaging will be charged for exchanges to be sent back out. You will be notified via email on the appropriate payment method.
- Please be assured that all exchanges will be processed as quickly as possible
If you have any other queries regarding Returns/Exchanges/Shipping please email:
At lukasloza.com we are committed to safeguarding and preserving the privacy of our visitors. We do update this document from time to time so please review this Policy regularly.lukasloza.com collects customer information in an effort to improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions.
Information we collect
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
Please note: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
lukasloza.com recognizes that it must maintain and use customer information responsibly.
You have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Brand "Automotive Art by Lukas Loza" owner:
Ul. Hallera 19/48
Tel : +44 7736643587